Terms & Conditions

suvarna7.com is run by Suvarna7 (“we”, “us”). We sell saffron, honey, ghee, almonds, walnut kernels and gift boxes sourced directly from farmers. These terms apply whenever you browse the site, create an account or buy from us.

Our Privacy Policy and Refund, Return & Cancellation Policy are part of these terms.

• You need an account, with your name and a working phone number, to place an order.
• Keep your password to yourself. Orders placed from your account are treated as yours.
• Give us correct contact and delivery details — we use them to deliver your order and reach you about it.
• We may suspend an account that is misused, for example for fraud or abusive behaviour.

• All prices are in Indian Rupees and include GST. Delivery charges, if any, are shown before you pay.
• Prices and stock can change without notice. The price you pay is the one shown at checkout.
• Our products are natural. Colour, aroma, size and texture vary between harvests and batches; honey may crystallise and ghee may turn grainy. Photos show the product but can’t match every batch exactly.
• If a price or description is shown wrongly by mistake, we may cancel the affected order and refund you in full.

• Payments are handled securely by Razorpay — UPI, debit and credit cards, net banking and wallets.
• We don’t offer Cash on Delivery.
• Your items are reserved when you place the order, and the order is confirmed once payment succeeds. You’ll see it under My Orders, where you can also download the invoice.
• We may refuse or cancel an order we can’t fulfil, or one that looks fraudulent. If it was paid, we refund it in full.

• We ship across India through our courier partners. Check your pincode on any product page for an estimate.
• Delivery times are estimates. Weather, holidays and courier delays can make an order arrive later.
• If a parcel comes back to us because the address was wrong or nobody was available after the courier’s attempts, we’ll contact you to arrange delivery again.
• Please check your parcel when it arrives — damage claims must reach us within 36 hours of delivery.

These are covered in full in our Refund, Return & Cancellation Policy.

• Health information on this site is general and for interest only. It isn’t medical advice and our products aren’t meant to diagnose, treat or cure any condition.
• Almonds and walnuts are tree nuts, and ghee is a dairy product. Please check before buying if you have allergies.
• Honey is not suitable for infants under 1 year old.
• Store products as described on the pack and product page.

• Reviews appear only after our team approves them. Reviews from customers who bought the product carry a Verified Buyer badge.
• Don’t post anything false, offensive, or that belongs to someone else. We may edit out personal details or decline a review.
• By posting a review you allow us to show it on our website and social media.

Please don’t try to break, overload or gain unauthorised access to the site, copy it automatically, or use it for anything unlawful.

The Suvarna7 name, logo, photos and text belong to us. You may share links to our pages, but please don’t copy our content or images for commercial use without asking.

We take care to describe and deliver our products correctly. To the extent the law allows, our responsibility for any order is limited to the amount you paid for it, and we aren’t responsible for indirect losses or for delays caused by events outside our control. Nothing here takes away your rights under Indian consumer law.

These terms are governed by the laws of India. We’ll always try to resolve a problem with you directly first — please message us on WhatsApp at +91 63536 84881.

We may update these terms from time to time. The date at the top shows the latest version; orders follow the terms in force when they were placed.