Privacy Policy

• Account details: your name, phone number, email (if you give one) and password. Passwords are stored encrypted — we can’t read them.
• Delivery addresses you save, including the name and phone number for each.
• Orders: what you bought, prices, delivery instructions, and payment status and reference from Razorpay.
• Things you add: your cart, wishlist and any reviews you write.
• Messages: anything you send us on WhatsApp or by phone.
• How you use our store: where your visit came from (such as Google, Instagram or Facebook), the pages and products you open, what you search for, add to your cart or buy, and your type of device and browser. If you’re signed in, this is linked to your account.

We don’t collect your card number, UPI PIN or bank login. Those go straight to Razorpay.

• To create your account and keep you signed in.
• To take payment, pack and ship your order, and give you tracking updates and invoices.
• To answer your questions and handle returns or replacements.
• To show approved reviews with your first name.
• To understand how shoppers use our store, improve it, and measure and improve our advertising.
• To keep the site secure and prevent fraud.

• Razorpay — to process your payment. Razorpay follows its own privacy policy and RBI rules.
• Our courier partners (such as Ekart) — your name, phone number and delivery address, to deliver your parcel.
• WhatsApp (Meta) — when you message us, and to send your order details and invoice to our own business number.
• Meta (Facebook and Instagram) — we use the Meta Pixel, which tells Meta the pages and products you view, what you add to your cart and buy, along with your browser details and IP address, so we can measure and improve our ads. Meta handles this under its own privacy policy.
• Hosting providers who store our website and database securely.
• Government or legal authorities, only when the law requires it.

We never sell or rent your personal information.

The site saves a sign-in token and your name in your browser so you stay signed in. Your cart is kept with your account on our server, so it follows you across devices.

We also save a random visitor ID in your browser so we can tell one visit from another, and the Meta Pixel sets its own cookies to measure our ads. You can clear all of these any time from your browser settings; you’ll just be signed out.

We keep your account details while your account is active. Order and invoice records are kept for as long as Indian tax and accounting laws require (usually up to 8 years), even if you close your account. Records of how you used our store are deleted after 90 days.

• Update your saved addresses any time from My Addresses.
• Ask us for a copy of the information we hold about you, or to correct it.
• Ask us to close your account and delete your personal details, apart from records we must keep by law.

To do any of this, message us on WhatsApp at +91 63536 84881 from the phone number on your account. We reply within 7 working days.

The website uses HTTPS, passwords are stored encrypted, and only authorised team members can open order and customer details. No system is perfectly secure, so please use a strong password and keep it private.

You need to be 18 or older to create an account and buy from us. We don’t knowingly collect information from children.

We may update this policy as our services change; the date at the top shows the latest version. For any privacy question or complaint, contact us on WhatsApp at +91 63536 84881.